CloudOpus offers Software as a Service

SmartOpus as a SaaS

IIT has embraced the demand for SaaS with the latest generation of it's service management software. Why SMART Suite Help Desk with IIT On-demand licensing. At the heart of our business model is a low-cost pricing policy that benefits small and large scale organisations alike. On-demand licensing enables our software to become a variable expense, rather than a fixed cost at the time of purchase. Scalable. Once in place our software scales seamlessly as your company grows. Add users as and when you need them, always in the knowledge that IIT's first rate training and support is there to get staff up and running fast. Secure. Information can be backed up through utilisation of IIT’s fully hosted service; therefore reducing risk and benefiting from IIT’s ‘Disaster Recovery Plan’. Popular. Take a look at our case studies to see just a few of the companies already using our service management software in your sector
About IIT

Internet Information & Technologies ( IIT ) is the leader in On Demand Help Desk, IT Service Management & Customer Service Software having its flagship product SMART Suite which is a professional Helpdesk, Business Service Management (BSM), CRM and Service Request tracking system, which is applicable to a wide range of different service organisations and applications, and can be adapted very quickly, easily and economically to suit the customer's systems and business processes. With SMART Suite you can adopt out-of-the-box ITIL v2 & v3 best practices and implement them in just few days, not years. Get a head start in process definition, which will Fast-track your ITIL initiatives and Eliminate false incident alarms and service disruptions, which will enhance customer satisfaction.
Hosted Software as a Service (SaaS)

When you want all the power of the SMART Suite's applications without having to think about the technology, our hosted applications can get you there fast. With the hosted SaaS option, we configure, host, and manage the entire IT Service Management & Help Desk applications. You can control your master data creation, administration, reporting, and data management. Servers are owned and maintained by Internet Information & Technologies Inc. Licensed users can use SMART Suite applications using the secure web URL provided to them. Professionally hosted and managed, our SaaS SMART Suite applications data center represents the most cost effective solution to ensure availability, performance, and security while decreasing costs. The hosted option speeds implementation, minimizes the upfront expense of ownership, and overcomes a potential lack of in-house technical personnel. This is an annual, volume-based license that includes technical support and upgrades. Multi-year service contracts are available. The SMART Suite SaaS option is available at various different license levels, depending on the number of licensed users. SMART Suite provides the only true on-demand 100% customer service software available. We are a leading SaaS (software-as-a-service) provider, and we deliver our product suite over the Internet using a secure, scalable application and system architecture that requires no software downloads or internal IT Support help. A world-class hosting facility enables high uptime for every SMART Suite customer. All data is safeguarded by state-of-the-art security technology. Best of all, a SMART Suite implementation is measured in days, not weeks or months.

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Why SaaS

Hosting

Pay-as-you-go

Cost savings

SaaS

The power and functionally of Service Centre goes without saying but the benefits that SaaS (Software as a Service) offer are far reaching and hard to ignore for any developing or established business.

Free Smart Suite
Download now and experience the next generation of rich media for the Web.
Silverlight of SMART

Free Smart Suite
Download now and experience the next generation of rich media for the Web.
Silverlight of SMART

Hosting

By utilising CloudOpus's hosting service, users of the Service Management Software are generating cost saving and tremendous IT advantages in terms of eliminating server maintenance.

Smart Suite by IIT
Download now and experience the next generation of rich media for the Web. Download now and experience the next generation of rich media for the Web.
Microsoft of SMART

Pay Elite Suite
Download now and experience the next generation of rich media for the Web.
Elite of SMART

Pay-as-you-go

Service Centre is available 24 hours, 7 days a week, 365 days a year and can be simply integrated and live within 24 hours. You only have to pay per user per month and is available from as little as £85 per month.

Free Smart Suite
Download now and experience the next generation of rich media for the Web.
Silverlight of SMART

Free Smart Suite
Download now and experience the next generation of rich media for the Web.
Silverlight of SMART

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Cost savings.

SaaS eliminates the need to run the application on the customer’s own IT hardware, therefore eliminating the burden of high installation costs and ongoing support. Reduced requirement for up-front Network and IT hardware purchases, through less costly, on-demand pricing. The SaaS facility enables users to immediately capitalise on the full functionality and benefits of the Service Centre, but at a fraction of the cost of purchasing software.

Free Smart Suite
Download now and experience the next generation of rich media for the Web.
Silverlight of SMART